{"id":4015,"date":"2022-07-26T06:46:59","date_gmt":"2022-07-26T05:46:59","guid":{"rendered":"https:\/\/bestatterportal.ch\/ufficio-dellombudsman-per-i-funerali-e-i-decessi\/"},"modified":"2024-08-15T15:46:09","modified_gmt":"2024-08-15T14:46:09","slug":"ufficio-dellombudsman-di-svb-mediazione-nel-settore-funebre","status":"publish","type":"page","link":"https:\/\/bestatter.ch\/it\/ufficio-dellombudsman-di-svb-mediazione-nel-settore-funebre\/","title":{"rendered":"Mediazione in caso di dispute relativi ai servizi funebri"},"content":{"rendered":"<div class=\"section  dot-bg hero\">\n      <div class=\"container-xl\">\n        <div class=\"row row-cols-1 row-cols-md-2 align-items-center\">\n          <div class=\"col\">\n            <div class=\"get-child-height\">\n              <img decoding=\"async\" class=\"img-oversized smaller\" src=\"https:\/\/bestatter.ch\/wp-content\/uploads\/2022\/04\/vorschlag_2-e1674738499562.png\" alt=\"\">\n            <\/div>\n          <\/div>\n          <div class=\"col ps-lg-3 ps-xxl-5 text\">\n            <p class=\"newp\">\n                    Caro nonno            <\/p>\n            <h2 class=\" newh1\">\n            Ci sar\u00e0 sempre un posto per te sull'altalena vicino al balcone.            <\/h2>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div> <style>\n\t.subh {\n\t\tcolor: #212529 ;\n\n\t}\n\t.newh {\n\t\tcolor: #2f5d63 ;\n\t}\n<\/style>\n  <div class=\"section bg-brand-light fleck fleck3\">\n    <div class=\"container-xl\">\n      <div class=\"row\">\n        <div class=\"col-12\">\n         \t<p class=\"mb-0 fs-5 subh\"> Avete domande? <\/p>\n      \t\t<h3 class=\"newh\"> Le risposte alle vostre domande. <\/h3>\n\t\t\t<style>\n\t.search-bar-searchsection-defualt {\n\t\tborder: 4px solid #2F5D63 !important;\n\t\tborder-radius: 15px !important;\n\t}\n\n\t.search-bar-searchsection-defualt form .input-group input[type=\"search\"] {\n\t\tborder: none;\n\t\tmargin: 0;\n\t\tpadding-right: 0;\n\t}\n\n\t.search-bar-searchsection-defualt form .input-group input[type=\"search\"]:focus,\n\t.search-bar-searchsection-defualt form .input-group input[type=\"search\"]:active {\n\t\tborder: none;\n\t\tbox-shadow: none;\n\t\toutline: none;\n\t}\n\n\t.search-bar-searchsection-defualt form .input-group button[type=\"submit\"] {\n\t\tbackground: #fff;\n\t\tborder: none;\n\t\tbackground-color: #fff;\n\t\tpadding: 0.75rem 1rem;\n\t}\n\n\t.search-bar-searchsection-defualt form .input-group button[type=\"submit\"] img {\n\t\theight: 2em;\n\t\twidth: 2em;\n\t}\n\n\t.search-bar-searchsection-defualt .autocomplete-box {\n\t\tposition: absolute;\n\t\tmargin-top: 10px;\n\t\twidth: 100%;\n\t\toverflow-y: auto;\n\t\tdisplay: none;\n\t\tz-index: 1000;\n\t\tborder: 4px solid #2F5D63;\n\t\tborder-radius: 0px 0px 20px 20px;\n\t\tbackground-color: #ffffff;\n\t}\n\n\t.search-bar-searchsection-defualt .autocomplete-box.active {\n\t\tdisplay: block;\n\t}\n\n\t.search-bar-searchsection-defualt .autocomplete-box ul {\n\t\tmargin: 0;\n\t\tpadding: 0;\n\t\tlist-style: none;\n\t}\n\n\t.search-bar-searchsection-defualt .autocomplete-box li {\n\t\tpadding: 5px 15px;\n\t\tcursor: pointer;\n\t\tline-height: 1.4;\n\t\tfont-size: 1rem;\n\t\tcolor: #212121;\n\t\tfont-weight: 400;\n\t}\n\n\t.search-bar-searchsection-defualt .autocomplete-box li:hover {\n\t\tbackground: #f0f0f0;\n\t}\n<\/style>\n\n<div class=\"search-container mb-5\">\n\t<div class=\"search-bar-searchsection-defualt position-relative\">\n\t\t<form id=\"defualt-search-form\" class=\"defualt-search-form\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<input type=\"search\"\n\t\t\t\t\t   id=\"defualt-search-input\"\n\t\t\t\t\t   class=\"form-control\"\n\t\t\t\t\t   placeholder=\"Cerca per localit\u00e0 o argomento...\"\n\t\t\t\t\t   autocomplete=\"off\">\n\t\t\t\t<button type=\"submit\" class=\"btn btn-primary\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/bestatter.ch\/wp-content\/themes\/bestatter-ch\/bestatterfile\/assets\/searchglass.png\" alt=\"Search Icon\" class=\"Icon-image\">\n\t\t\t\t<\/button>\n\t\t\t<\/div>\n\t\t\t<div class=\"autocomplete-box\"><\/div>\n\t\t<\/form>\n\t<\/div>\n<\/div>\n\n<script>\n\tjQuery(document).ready(function ($) {\n\t\t\/\/ === CONFIG \/ PHP \u2192 JS ===\n\t\tconst BESTATTER_AUTOCOMPLETE_ENDPOINT = \"https:\/\/bestatter.ch\/it\/wp-json\/bestatter\/v1\/autocomplete\";\n\t\tconst IS_SEARCH_ONLY                  = false;\n\t\tconst RESULT_BASE_URL                 = \"https:\/\/bestatter.ch\/it\/result\/\";\n\n\t\t\/\/ Icon paths\n\t\tconst SEARCH_ICON_SRC  = \"https:\/\/bestatter.ch\/wp-content\/themes\/bestatter-ch\/bestatterfile\/assets\/searchglass.png\";\n\t\tconst SPINNER_ICON_SRC = \"https:\/\/bestatter.ch\/wp-content\/themes\/bestatter-ch\/bestatterfile\/assets\/spinner.svg\";\n\n\t\t\/\/ This instance's section key (e.g. \"footer\", \"header\")\n\t\tconst SECTION_KEY = \"defualt\";\n\t\tconst lang = \"it\";\n\t\tconst FIXED_SUGGESTIONS = {\n\t\t\tde: [\n\t\t\t\t\"Was kostet eine Bestattungsvorsorge?\",\n\t\t\t\t\"Was tun im Todesfall?\",\n\t\t\t],\n\t\t\ten: [\n\t\t\t\t\"What does a funeral pre-arrangement cost?\",\n\t\t\t\t\"What to do in case of death?\",\n\t\t\t],\n\t\t\tfr: [\n\t\t\t\t\"Combien coute une prevoyance funeraire ?\",\n\t\t\t\t\"Que faire en cas de deces ?\",\n\t\t\t],\n\t\t\tit: [\n\t\t\t\t\"Quanto costa una previdenza funeraria?\",\n\t\t\t\t\"Cosa fare in caso di decesso?\",\n\t\t\t],\n\t\t};\n\n\t\t\/\/ Dynamic selectors based on section\n\t\tconst formSelector        = \"#\" + SECTION_KEY + \"-search-form\";\n\t\tconst inputSelector       = \"#\" + SECTION_KEY + \"-search-input\";\n\t\tconst boxSelector         = formSelector + \" .autocomplete-box\";\n\t\tconst buttonImgSelector   = formSelector + ' button[type=\"submit\"] img';\n\n\t\t\/\/ === Autocomplete state for this instance ===\n\t\tlet autocompleteTimer           = null;\n\t\tlet autocompleteController      = null;\n\t\tlet autocompleteCache           = {};\n\t\tlet autocompleteLastRequestId   = 0;\n\t\tlet autocompleteLastHandledId   = 0;\n\t\tlet currentLoadingRequestId     = 0; \/\/ tracks which request controls the spinner\n\n\t\t\/\/ === Helpers ===\n\t\tfunction redirectToResult(queryText) {\n\t\t\tconst q = queryText.trim();\n\t\t\tif (!q) return;\n\t\t\tconst url = RESULT_BASE_URL + '?query=' + encodeURIComponent(q) + '&page=1';\n\t\t\twindow.location.href = url;\n\t\t}\n\n\t\tfunction setButtonLoading(isLoading, requestId) {\n\t\t\t\/\/ If we're tying spinner to a specific request, ensure only that request can turn it off\n\t\t\tif (typeof requestId !== \"undefined\" && !isLoading && requestId !== currentLoadingRequestId) {\n\t\t\t\t\/\/ Not the latest request, don't change spinner\n\t\t\t\treturn;\n\t\t\t}\n\n\t\t\tconst img = document.querySelector(buttonImgSelector);\n\t\t\tif (!img) return;\n\n\t\t\tif (isLoading) {\n\t\t\t\timg.src = SPINNER_ICON_SRC;\n\t\t\t} else {\n\t\t\t\timg.src = SEARCH_ICON_SRC;\n\t\t\t}\n\t\t}\n\n\t\tfunction selectSuggestion(text) {\n\t\t\tconst input = document.querySelector(inputSelector);\n\t\t\tconst box   = document.querySelector(boxSelector);\n\t\t\tif (!input || !box) return;\n\n\t\t\tinput.value = text;\n\t\t\tbox.innerHTML = \"\";\n\t\t\tbox.classList.remove(\"active\");\n\n\t\t\tredirectToResult(text);\n\t\t}\n\n\t\t\/\/ --- Autocomplete rendering ---\n\t\tfunction renderAutocomplete(box, titles) {\n\t\t\tif (!titles || !titles.length) {\n\t\t\t\tbox.innerHTML = \"\";\n\t\t\t\tbox.classList.remove(\"active\");\n\t\t\t\treturn;\n\t\t\t}\n\n\t\t\tlet html = \"<ul>\";\n\t\t\ttitles.forEach((title) => {\n\t\t\t\thtml += '<li class=\"autocomplete-item\" data-value=\"' + title + '\">' + title + '<\/li>';\n\t\t\t});\n\t\t\thtml += \"<\/ul>\";\n\n\t\t\tbox.innerHTML = html;\n\t\t\tbox.classList.add(\"active\");\n\n\t\t\tbox.querySelectorAll(\".autocomplete-item\").forEach((li) => {\n\t\t\t\tli.addEventListener(\"click\", function () {\n\t\t\t\t\tconst val = this.getAttribute(\"data-value\");\n\t\t\t\t\tselectSuggestion(val);\n\t\t\t\t});\n\t\t\t});\n\t\t}\n\n\t\tfunction showFixedSuggestionsIfEmpty() {\n\t\t\tif (!FIXED_SUGGESTIONS || typeof FIXED_SUGGESTIONS !== \"object\" || Object.keys(FIXED_SUGGESTIONS).length === 0) return;\n\n\t\t\tconst input = document.querySelector(inputSelector);\n\t\t\tconst box   = document.querySelector(boxSelector);\n\t\t\tif (!input || !box) return;\n\n\t\t\tconst q = input.value.trim();\n\t\t\tif (q !== \"\") return;\n\n\t\t\t\/\/ No spinner for fixed suggestions\n\t\t\trenderAutocomplete(box, FIXED_SUGGESTIONS[lang]);\n\t\t}\n\n\t\t\/\/ --- Autocomplete main ---\n\t\tfunction runAutocomplete(searchText) {\n\t\t\tconst input = document.querySelector(inputSelector);\n\t\t\tconst box   = document.querySelector(boxSelector);\n\t\t\tif (!input || !box) return;\n\n\t\t\tconst q = searchText.trim();\n\t\t\tif (!q) {\n\t\t\t\tbox.innerHTML = \"\";\n\t\t\t\tbox.classList.remove(\"active\");\n\t\t\t\treturn;\n\t\t\t}\n\n\t\t\t\/\/ 1) From cache (no loading state)\n\t\t\tif (autocompleteCache[q]) {\n\t\t\t\trenderAutocomplete(box, autocompleteCache[q]);\n\t\t\t\treturn;\n\t\t\t}\n\n\t\t\t\/\/ 2) Cancel previous request\n\t\t\tif (autocompleteController) {\n\t\t\t\tautocompleteController.abort();\n\t\t\t}\n\n\t\t\tconst controller = new AbortController();\n\t\t\tautocompleteController = controller;\n\n\t\t\tconst requestId = ++autocompleteLastRequestId;\n\t\t\tcurrentLoadingRequestId = requestId;\n\t\t\tsetButtonLoading(true, requestId);\n\n\t\t\taxios.get(BESTATTER_AUTOCOMPLETE_ENDPOINT, {\n\t\t\t\tparams: { q, limit: 10 },\n\t\t\t\tsignal: controller.signal,\n\t\t\t})\n\t\t\t\t.then((response) => {\n\t\t\t\t\/\/ Ignore outdated responses\n\t\t\t\tif (requestId < autocompleteLastHandledId) {\n\t\t\t\t\tsetButtonLoading(false, requestId);\n\t\t\t\t\treturn;\n\t\t\t\t}\n\t\t\t\tautocompleteLastHandledId = requestId;\n\n\t\t\t\tlet titles = [];\n\t\t\t\tif (response.data.titles) {\n\t\t\t\t\ttitles = response.data.titles;\n\t\t\t\t}\n\n\t\t\t\tautocompleteCache[q] = titles;\n\t\t\t\trenderAutocomplete(box, titles);\n\t\t\t\tsetButtonLoading(false, requestId);\n\t\t\t})\n\t\t\t\t.catch((error) => {\n\t\t\t\t\/\/ Even if aborted, if this was the current loading request, stop spinner\n\t\t\t\tsetButtonLoading(false, requestId);\n\t\t\t\tif (\n\t\t\t\t\t(controller.signal && controller.signal.aborted) ||\n\t\t\t\t\terror.name === \"CanceledError\" ||\n\t\t\t\t\terror.code === \"ERR_CANCELED\"\n\t\t\t\t) {\n\t\t\t\t\treturn;\n\t\t\t\t}\n\t\t\t\tconsole.error(\"Autocomplete error:\", error);\n\t\t\t});\n\t\t}\n\n\t\tfunction attachSearchHandlers() {\n\t\t\tconst form  = document.querySelector(formSelector);\n\t\t\tconst input = document.querySelector(inputSelector);\n\t\t\tconst box   = document.querySelector(boxSelector);\n\t\t\tif (!form || !input || !box) return;\n\n\t\t\tform.addEventListener('submit', function (e) {\n\t\t\t\te.preventDefault();\n\t\t\t\tconst q = input.value.trim();\n\t\t\t\tif (q !== '') {\n\t\t\t\t\tredirectToResult(q);\n\t\t\t\t}\n\t\t\t});\n\n\t\t\tinput.addEventListener('focus', function () {\n\t\t\t\tshowFixedSuggestionsIfEmpty();\n\t\t\t});\n\n\t\t\tinput.addEventListener('keydown', function (e) {\n\t\t\t\tif (e.key === 'Enter') {\n\t\t\t\t\te.preventDefault();\n\t\t\t\t\tconst q = input.value.trim();\n\t\t\t\t\tif (q !== '') {\n\t\t\t\t\t\tredirectToResult(q);\n\t\t\t\t\t}\n\t\t\t\t\tbox.innerHTML = \"\";\n\t\t\t\t\tbox.classList.remove(\"active\");\n\t\t\t\t}\n\t\t\t});\n\n\t\t\tinput.addEventListener(\"keyup\", function () {\n\t\t\t\tconst q = this.value.trim();\n\t\t\t\tif (q === \"\") {\n\t\t\t\t\tclearTimeout(autocompleteTimer);\n\t\t\t\t\tshowFixedSuggestionsIfEmpty();\n\t\t\t\t\treturn;\n\t\t\t\t}\n\n\t\t\t\t\/\/ Debounce API calls\n\t\t\t\tclearTimeout(autocompleteTimer);\n\t\t\t\tconst currentValue = q;\n\t\t\t\tautocompleteTimer = setTimeout(() => {\n\t\t\t\t\trunAutocomplete(currentValue);\n\t\t\t\t}, 150);\n\t\t\t});\n\t\t}\n\n\t\tattachSearchHandlers();\n\n\t\t\/\/ Close autocomplete when clicking outside\n\t\tdocument.addEventListener(\"click\", function (e) {\n\t\t\tconst input = document.querySelector(inputSelector);\n\t\t\tconst box   = document.querySelector(boxSelector);\n\n\t\t\tif (!box || !input) return;\n\n\t\t\tif (!box.contains(e.target) && e.target !== input) {\n\t\t\t\tbox.innerHTML = \"\";\n\t\t\t\tbox.classList.remove(\"active\");\n\t\t\t}\n\t\t});\n\t});\n<\/script>\n          \t<p class=\"newp\"> Il portale bestatter.ch risponde a tutte le vostre domande su servizi funebri e disposizioni funerarie. <\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n \n\n<div class=\"section img-text\">\n        <div class=\"container-xl\">\n          <div class=\"row row-cols-1 row-cols-lg-2 align-items-center img-left\">\n            <div class=\"col\"> <!-- Insert content from wp -->\n            \n                             <h1>\n                Ufficio di mediazione              <\/h1>\n                             <p>\n               <p>Ufficio dell&#8217;Ombudsman per <strong>la Svizzera tedesca<\/strong> e <strong>il Ticino<\/strong>:<\/p>\n<p>Berto Biaggi<br \/>\nUnterdorf 21<br \/>\n5073 Gipf-Oberfrick<\/p>\n<p>Tel. 062 865 70 70<br \/>\n<a href=\"mailto:ombudsstelle@bestatter.ch\">ombudsstelle@bestatter.ch<\/a><\/p>\n<p>Per <strong>la Svizzera francese<\/strong>:<\/p>\n<p>ASSF Romandie<br \/>\nJ\u00e9r\u00f4me Voisard<br \/>\nRue du 23-juin 24<br \/>\n2800 Del\u00e9mont<\/p>\n<p>T\u00e9l. 079 542 15 63<br \/>\n<a href=\"mailto:assf-romandie@bluewin.ch\">assf-romandie@bluewin.ch<\/a><\/p>\n<p>L&#8217;ufficio di mediazione dell&#8217;Associazione svizzera dei servizi funebri ASSF \u00e8 l&#8217;istanza di conciliazione in caso di controversie.<br \/>\nI suoi collaboratori cercano di trovare una soluzione in caso di conflitti tra due parti, offrendo cos\u00ec un alternativa all&#8217;apertura di un caso giuridico. Se non si riesce ad evitare l&#8217;apertura di un caso giudiziario, il tribunale pu\u00f2 fare riferimento alle decisioni vincolanti dell&#8217;ufficio di mediazione. Il procedimento \u00e8 di solito gratuito. A meno che non si debba ricorrere a un avvocato.<br \/>\nDue collaboratori professionali e con molta esperienza valutano le controversie con discrezione.<br \/>\n<a href=\"mailto:ombudsstelle@bestatter.ch\">ombudsstelle@bestatter.ch<\/a><\/p>\n              <\/p>\n            <\/div>\n            <div class=\"col\">\n              <div class=\"get-child-height\">\n                     <img decoding=\"async\"    src=\"https:\/\/bestatter.ch\/wp-content\/uploads\/2022\/10\/1-e1674739137722.png\" alt=\"Schweiz. Verband der Bestattungsdienste Due persone sedute sotto un albero al tramonto.\" class=\"img-oversized\"\/>\n                 \n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n         <style type=\"text\/css\">\n       .h1{\n            color:  !important;\n            font-size: px !important;\n            }\n        \n        \n    <\/style>\n      <\/div>\n \n   \n\n\n\t\t<div class=\"section faqs\">\n\t\t\t<h3 class=\"mb-5 text-center\"><\/h3>\n\t\t\t<div class=\"container-xl\">\n\t\t\t\t<div class=\"row\"><div class=\"col-md-6 odd\">\n\t\t\t<div class=\"collapse-container collapsed\">\n\t\t\t\t<div class=\"card\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n\t\t\t\t\t<div class=\"\" data-bs-toggle=\"collapse\" href=\"#collapseExample42621844717447\">\n\t\t\t\t\t\t<div class=\"faq-header\"> \n\t\t\t\t\t\t\t<h5 class=\"question\" itemprop=\"name\" style=\"color:#2F5D63;\">Come posso contattare il mediatore dell&#8217;ASSF?<\/h5>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"collapse\" itemprop=\"description\" id=\"collapseExample42621844717447\">\n\t\t\t\t\t\t<p>\n<p>Ufficio di mediazione per\u00a0<strong>la Svizzera tedesca<\/strong>\u00a0e\u00a0<strong>il Ticino<\/strong>:<\/p>\n\n\n\n<p>Berto Biaggi<br>Unterdorf 21<br>5073 Gipf-Oberfrick<\/p>\n\n\n\n<p>Tel. 062 865 70 70<br><a href=\"mailto:ombudsstelle@bestatter.ch\">ombudsstelle@bestatter.ch<\/a><\/p>\n\n\n\n<p>Per&nbsp;<strong>la Svizzera francese<\/strong>:<\/p>\n\n\n\n<p>ASSF Romandie<br>J\u00e9r\u00f4me Voisard<br>Rue du 23-juin 24<br>2800 Del\u00e9mont<\/p>\n\n\n\n<p>T\u00e9l. 079 542 15 63<br><a href=\"mailto:assf-romandie@bluewin.ch\">assf-romandie@bluewin.ch<\/a><\/p>\n\n\n\n<p>Una semplice domanda su un funerale pu\u00f2 di solito trovare risposta in una conversazione telefonica o via e-mail.<\/p>\n\n\n\n<p>In caso di disaccordo, errori commessi o reclami sui prezzi, \u00e8 necessario presentare una richiesta scritta con tutti i documenti relativi al caso in questione. Se sono necessari ulteriori chiarimenti, il mediatore pu\u00f2 chiedere alla controparte di rilasciare una dichiarazione.<br>Il mediatore confronta ci\u00f2 che \u00e8 effettivamente accaduto con ci\u00f2 che sarebbe dovuto accadere correttamente. La discrepanza tra ci\u00f2 che \u00e8 realmente accaduto e il possibile percorso corretto costituisce il parere del mediatore, che viene reso noto alle parti coinvolte sotto forma di perizia.<\/p>\n\n\n\n<p>In caso di reclami sui prezzi, il prezzo applicato deve essere confrontato con il servizio fornito. Se il prezzo applicato differisce dal servizio fornito, tenendo conto delle circostanze regionali, il mediatore stabilir\u00e0 un prezzo corretto.<br>Se viene presentato un reclamo sul prezzo di un articolo, il mediatore verifica il prezzo e lo corregge o lo conferma.<\/p>\n<\/p>\n\t\t\t\t\t\t<div class=\"spacer\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"collapse-container collapsed\">\n\t\t\t\t<div class=\"card\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n\t\t\t\t\t<div class=\"\" data-bs-toggle=\"collapse\" href=\"#collapseExample4265411088435\">\n\t\t\t\t\t\t<div class=\"faq-header\"> \n\t\t\t\t\t\t\t<h5 class=\"question\" itemprop=\"name\" style=\"color:#2F5D63;\">Problema: come procedere?<\/h5>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"collapse\" itemprop=\"description\" id=\"collapseExample4265411088435\">\n\t\t\t\t\t\t<p>\n<p>L&#8217;attivit\u00e0 del mediatore \u00e8 in gran parte gratuita. Mette a disposizione delle parti una perizia ben motivata. Dopo di che, il lavoro del mediatore \u00e8 finito. Se non si raggiunge un accordo, si pu\u00f2 procedere per vie legali.<\/p>\n<\/p>\n\t\t\t\t\t\t<div class=\"spacer\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div><div class=\"col-md-6 even\">\n\t\t\t<div class=\"collapse-container collapsed\">\n\t\t\t\t<div class=\"card\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n\t\t\t\t\t<div class=\"\" data-bs-toggle=\"collapse\" href=\"#collapseExample42691373582855\">\n\t\t\t\t\t\t<div class=\"faq-header\"> \n\t\t\t\t\t\t\t<h5 class=\"question\" itemprop=\"name\" style=\"color:#2F5D63;\">Domande<\/h5>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"collapse\" itemprop=\"description\" id=\"collapseExample42691373582855\">\n\t\t\t\t\t\t<p>\n<p>Rappresentanti della stampa e persone private possono contattare l&#8217;ufficio di mediazione per tutte le domande relative ai servizi funebri. Il mediatore risponde alle domande al meglio delle sue conoscenze, sulla base della sua esperienza e competenza.<\/p>\n<\/p>\n\t\t\t\t\t\t<div class=\"spacer\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Cara nonna I giorni al lago rimarranno per sempre nella mia memoria.<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ep_latitude":0,"ep_longitude":0,"ep_address":"","ep_exclude_from_search":false,"_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":""},"class_list":["post-4015","page","type-page","status-publish","hentry"],"acf":{"font":"","background_shape":"type3"},"_links":{"self":[{"href":"https:\/\/bestatter.ch\/it\/wp-json\/wp\/v2\/pages\/4015","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bestatter.ch\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bestatter.ch\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bestatter.ch\/it\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/bestatter.ch\/it\/wp-json\/wp\/v2\/comments?post=4015"}],"version-history":[{"count":0,"href":"https:\/\/bestatter.ch\/it\/wp-json\/wp\/v2\/pages\/4015\/revisions"}],"wp:attachment":[{"href":"https:\/\/bestatter.ch\/it\/wp-json\/wp\/v2\/media?parent=4015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}