{"id":4132,"date":"2022-04-11T09:07:17","date_gmt":"2022-04-11T08:07:17","guid":{"rendered":"https:\/\/bestatterportal.ch\/presenter-ses-condoleances\/"},"modified":"2025-04-15T09:57:40","modified_gmt":"2025-04-15T08:57:40","slug":"presenter-ses-condoleances-lart-de-temoigner-de-la-sympathie-et-de-la-compassion","status":"publish","type":"page","link":"https:\/\/bestatter.ch\/fr\/presenter-ses-condoleances-lart-de-temoigner-de-la-sympathie-et-de-la-compassion\/","title":{"rendered":"Pr\u00e9senter ses condol\u00e9ances"},"content":{"rendered":"<div class=\"section  dot-bg hero\">\n      <div class=\"container-xl\">\n        <div class=\"row row-cols-1 row-cols-md-2 align-items-center\">\n          <div class=\"col\">\n            <div class=\"get-child-height\">\n              <img decoding=\"async\" class=\"img-oversized smaller\" src=\"https:\/\/bestatter.ch\/wp-content\/uploads\/2022\/04\/vorschlag_2-e1674738499562.png\" alt=\"\">\n            <\/div>\n          <\/div>\n          <div class=\"col ps-lg-3 ps-xxl-5 text\">\n            <p class=\"newp\">\n                    Cher papi            <\/p>\n            <h2 class=\" newh1\">\n            Il y a toujours une place pour toi sur la balan\u00e7oire pr\u00e8s du balcon.            <\/h2>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div> <style>\n\t.subh {\n\t\tcolor: #212529 ;\n\n\t}\n\t.newh {\n\t\tcolor: #2f5d63 ;\n\t}\n<\/style>\n  <div class=\"section bg-brand-light fleck fleck3\">\n    <div class=\"container-xl\">\n      <div class=\"row\">\n        <div class=\"col-12\">\n         \t<p class=\"mb-0 fs-5 subh\"> Haben Sie Fragen? <\/p>\n      \t\t<h3 class=\"newh\"> Stellen Sie eine pers\u00f6nliche Frage <\/h3>\n\t\t\t<style>\n\t.search-bar-searchsection-defualt {\n\t\tborder: 4px solid #2F5D63 !important;\n\t\tborder-radius: 15px !important;\n\t}\n\n\t.search-bar-searchsection-defualt form .input-group input[type=\"search\"] {\n\t\tborder: none;\n\t\tmargin: 0;\n\t\tpadding-right: 0;\n\t}\n\n\t.search-bar-searchsection-defualt form .input-group input[type=\"search\"]:focus,\n\t.search-bar-searchsection-defualt form .input-group input[type=\"search\"]:active {\n\t\tborder: none;\n\t\tbox-shadow: none;\n\t\toutline: none;\n\t}\n\n\t.search-bar-searchsection-defualt form .input-group button[type=\"submit\"] {\n\t\tbackground: #fff;\n\t\tborder: none;\n\t\tbackground-color: #fff;\n\t\tpadding: 0.75rem 1rem;\n\t}\n\n\t.search-bar-searchsection-defualt form .input-group button[type=\"submit\"] img {\n\t\theight: 2em;\n\t\twidth: 2em;\n\t}\n\n\t.search-bar-searchsection-defualt .autocomplete-box {\n\t\tposition: absolute;\n\t\tmargin-top: 10px;\n\t\twidth: 100%;\n\t\toverflow-y: auto;\n\t\tdisplay: none;\n\t\tz-index: 1000;\n\t\tborder: 4px solid #2F5D63;\n\t\tborder-radius: 0px 0px 20px 20px;\n\t\tbackground-color: #ffffff;\n\t}\n\n\t.search-bar-searchsection-defualt .autocomplete-box.active {\n\t\tdisplay: block;\n\t}\n\n\t.search-bar-searchsection-defualt .autocomplete-box ul {\n\t\tmargin: 0;\n\t\tpadding: 0;\n\t\tlist-style: none;\n\t}\n\n\t.search-bar-searchsection-defualt .autocomplete-box li {\n\t\tpadding: 5px 15px;\n\t\tcursor: pointer;\n\t\tline-height: 1.4;\n\t\tfont-size: 1rem;\n\t\tcolor: #212121;\n\t\tfont-weight: 400;\n\t}\n\n\t.search-bar-searchsection-defualt .autocomplete-box li:hover {\n\t\tbackground: #f0f0f0;\n\t}\n<\/style>\n\n<div class=\"search-container mb-5\">\n\t<div class=\"search-bar-searchsection-defualt position-relative\">\n\t\t<form id=\"defualt-search-form\" class=\"defualt-search-form\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<input type=\"search\"\n\t\t\t\t\t   id=\"defualt-search-input\"\n\t\t\t\t\t   class=\"form-control\"\n\t\t\t\t\t   placeholder=\"Rechercher par lieu ou par th\u00e8me\u2026\"\n\t\t\t\t\t   autocomplete=\"off\">\n\t\t\t\t<button type=\"submit\" class=\"btn btn-primary\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/bestatter.ch\/wp-content\/themes\/bestatter-ch\/bestatterfile\/assets\/searchglass.png\" alt=\"Search Icon\" class=\"Icon-image\">\n\t\t\t\t<\/button>\n\t\t\t<\/div>\n\t\t\t<div class=\"autocomplete-box\"><\/div>\n\t\t<\/form>\n\t<\/div>\n<\/div>\n\n<script>\n\tjQuery(document).ready(function ($) {\n\t\t\/\/ === CONFIG \/ PHP \u2192 JS ===\n\t\tconst BESTATTER_AUTOCOMPLETE_ENDPOINT = \"https:\/\/bestatter.ch\/fr\/wp-json\/bestatter\/v1\/autocomplete\";\n\t\tconst IS_SEARCH_ONLY                  = false;\n\t\tconst RESULT_BASE_URL                 = \"https:\/\/bestatter.ch\/fr\/result\/\";\n\n\t\t\/\/ Icon paths\n\t\tconst SEARCH_ICON_SRC  = \"https:\/\/bestatter.ch\/wp-content\/themes\/bestatter-ch\/bestatterfile\/assets\/searchglass.png\";\n\t\tconst SPINNER_ICON_SRC = \"https:\/\/bestatter.ch\/wp-content\/themes\/bestatter-ch\/bestatterfile\/assets\/spinner.svg\";\n\n\t\t\/\/ This instance's section key (e.g. \"footer\", \"header\")\n\t\tconst SECTION_KEY = \"defualt\";\n\t\tconst lang = \"fr\";\n\t\tconst FIXED_SUGGESTIONS = {\n\t\t\tde: [\n\t\t\t\t\"Was kostet eine Bestattungsvorsorge?\",\n\t\t\t\t\"Was tun im Todesfall?\",\n\t\t\t],\n\t\t\ten: [\n\t\t\t\t\"What does a funeral pre-arrangement cost?\",\n\t\t\t\t\"What to do in case of death?\",\n\t\t\t],\n\t\t\tfr: [\n\t\t\t\t\"Combien coute une prevoyance funeraire ?\",\n\t\t\t\t\"Que faire en cas de deces ?\",\n\t\t\t],\n\t\t\tit: [\n\t\t\t\t\"Quanto costa una previdenza funeraria?\",\n\t\t\t\t\"Cosa fare in caso di decesso?\",\n\t\t\t],\n\t\t};\n\n\t\t\/\/ Dynamic selectors based on section\n\t\tconst formSelector        = \"#\" + SECTION_KEY + \"-search-form\";\n\t\tconst inputSelector       = \"#\" + SECTION_KEY + \"-search-input\";\n\t\tconst boxSelector         = formSelector + \" .autocomplete-box\";\n\t\tconst buttonImgSelector   = formSelector + ' button[type=\"submit\"] img';\n\n\t\t\/\/ === Autocomplete state for this instance ===\n\t\tlet autocompleteTimer           = null;\n\t\tlet autocompleteController      = null;\n\t\tlet autocompleteCache           = {};\n\t\tlet autocompleteLastRequestId   = 0;\n\t\tlet autocompleteLastHandledId   = 0;\n\t\tlet currentLoadingRequestId     = 0; \/\/ tracks which request controls the spinner\n\n\t\t\/\/ === Helpers ===\n\t\tfunction redirectToResult(queryText) {\n\t\t\tconst q = queryText.trim();\n\t\t\tif (!q) return;\n\t\t\tconst url = RESULT_BASE_URL + '?query=' + encodeURIComponent(q) + '&page=1';\n\t\t\twindow.location.href = url;\n\t\t}\n\n\t\tfunction setButtonLoading(isLoading, requestId) {\n\t\t\t\/\/ If we're tying spinner to a specific request, ensure only that request can turn it off\n\t\t\tif (typeof requestId !== \"undefined\" && !isLoading && requestId !== currentLoadingRequestId) {\n\t\t\t\t\/\/ Not the latest request, don't change spinner\n\t\t\t\treturn;\n\t\t\t}\n\n\t\t\tconst img = document.querySelector(buttonImgSelector);\n\t\t\tif (!img) return;\n\n\t\t\tif (isLoading) {\n\t\t\t\timg.src = SPINNER_ICON_SRC;\n\t\t\t} else {\n\t\t\t\timg.src = SEARCH_ICON_SRC;\n\t\t\t}\n\t\t}\n\n\t\tfunction selectSuggestion(text) {\n\t\t\tconst input = document.querySelector(inputSelector);\n\t\t\tconst box   = document.querySelector(boxSelector);\n\t\t\tif (!input || !box) return;\n\n\t\t\tinput.value = text;\n\t\t\tbox.innerHTML = \"\";\n\t\t\tbox.classList.remove(\"active\");\n\n\t\t\tredirectToResult(text);\n\t\t}\n\n\t\t\/\/ --- Autocomplete rendering ---\n\t\tfunction renderAutocomplete(box, titles) {\n\t\t\tif (!titles || !titles.length) {\n\t\t\t\tbox.innerHTML = \"\";\n\t\t\t\tbox.classList.remove(\"active\");\n\t\t\t\treturn;\n\t\t\t}\n\n\t\t\tlet html = \"<ul>\";\n\t\t\ttitles.forEach((title) => {\n\t\t\t\thtml += '<li class=\"autocomplete-item\" data-value=\"' + title + '\">' + title + '<\/li>';\n\t\t\t});\n\t\t\thtml += \"<\/ul>\";\n\n\t\t\tbox.innerHTML = html;\n\t\t\tbox.classList.add(\"active\");\n\n\t\t\tbox.querySelectorAll(\".autocomplete-item\").forEach((li) => {\n\t\t\t\tli.addEventListener(\"click\", function () {\n\t\t\t\t\tconst val = this.getAttribute(\"data-value\");\n\t\t\t\t\tselectSuggestion(val);\n\t\t\t\t});\n\t\t\t});\n\t\t}\n\n\t\tfunction showFixedSuggestionsIfEmpty() {\n\t\t\tif (!FIXED_SUGGESTIONS || typeof FIXED_SUGGESTIONS !== \"object\" || Object.keys(FIXED_SUGGESTIONS).length === 0) return;\n\n\t\t\tconst input = document.querySelector(inputSelector);\n\t\t\tconst box   = document.querySelector(boxSelector);\n\t\t\tif (!input || !box) return;\n\n\t\t\tconst q = input.value.trim();\n\t\t\tif (q !== \"\") return;\n\n\t\t\t\/\/ No spinner for fixed suggestions\n\t\t\trenderAutocomplete(box, FIXED_SUGGESTIONS[lang]);\n\t\t}\n\n\t\t\/\/ --- Autocomplete main ---\n\t\tfunction runAutocomplete(searchText) {\n\t\t\tconst input = document.querySelector(inputSelector);\n\t\t\tconst box   = document.querySelector(boxSelector);\n\t\t\tif (!input || !box) return;\n\n\t\t\tconst q = searchText.trim();\n\t\t\tif (!q) {\n\t\t\t\tbox.innerHTML = \"\";\n\t\t\t\tbox.classList.remove(\"active\");\n\t\t\t\treturn;\n\t\t\t}\n\n\t\t\t\/\/ 1) From cache (no loading state)\n\t\t\tif (autocompleteCache[q]) {\n\t\t\t\trenderAutocomplete(box, autocompleteCache[q]);\n\t\t\t\treturn;\n\t\t\t}\n\n\t\t\t\/\/ 2) Cancel previous request\n\t\t\tif (autocompleteController) {\n\t\t\t\tautocompleteController.abort();\n\t\t\t}\n\n\t\t\tconst controller = new AbortController();\n\t\t\tautocompleteController = controller;\n\n\t\t\tconst requestId = ++autocompleteLastRequestId;\n\t\t\tcurrentLoadingRequestId = requestId;\n\t\t\tsetButtonLoading(true, requestId);\n\n\t\t\taxios.get(BESTATTER_AUTOCOMPLETE_ENDPOINT, {\n\t\t\t\tparams: { q, limit: 10 },\n\t\t\t\tsignal: controller.signal,\n\t\t\t})\n\t\t\t\t.then((response) => {\n\t\t\t\t\/\/ Ignore outdated responses\n\t\t\t\tif (requestId < autocompleteLastHandledId) {\n\t\t\t\t\tsetButtonLoading(false, requestId);\n\t\t\t\t\treturn;\n\t\t\t\t}\n\t\t\t\tautocompleteLastHandledId = requestId;\n\n\t\t\t\tlet titles = [];\n\t\t\t\tif (response.data.titles) {\n\t\t\t\t\ttitles = response.data.titles;\n\t\t\t\t}\n\n\t\t\t\tautocompleteCache[q] = titles;\n\t\t\t\trenderAutocomplete(box, titles);\n\t\t\t\tsetButtonLoading(false, requestId);\n\t\t\t})\n\t\t\t\t.catch((error) => {\n\t\t\t\t\/\/ Even if aborted, if this was the current loading request, stop spinner\n\t\t\t\tsetButtonLoading(false, requestId);\n\t\t\t\tif (\n\t\t\t\t\t(controller.signal && controller.signal.aborted) ||\n\t\t\t\t\terror.name === \"CanceledError\" ||\n\t\t\t\t\terror.code === \"ERR_CANCELED\"\n\t\t\t\t) {\n\t\t\t\t\treturn;\n\t\t\t\t}\n\t\t\t\tconsole.error(\"Autocomplete error:\", error);\n\t\t\t});\n\t\t}\n\n\t\tfunction attachSearchHandlers() {\n\t\t\tconst form  = document.querySelector(formSelector);\n\t\t\tconst input = document.querySelector(inputSelector);\n\t\t\tconst box   = document.querySelector(boxSelector);\n\t\t\tif (!form || !input || !box) return;\n\n\t\t\tform.addEventListener('submit', function (e) {\n\t\t\t\te.preventDefault();\n\t\t\t\tconst q = input.value.trim();\n\t\t\t\tif (q !== '') {\n\t\t\t\t\tredirectToResult(q);\n\t\t\t\t}\n\t\t\t});\n\n\t\t\tinput.addEventListener('focus', function () {\n\t\t\t\tshowFixedSuggestionsIfEmpty();\n\t\t\t});\n\n\t\t\tinput.addEventListener('keydown', function (e) {\n\t\t\t\tif (e.key === 'Enter') {\n\t\t\t\t\te.preventDefault();\n\t\t\t\t\tconst q = input.value.trim();\n\t\t\t\t\tif (q !== '') {\n\t\t\t\t\t\tredirectToResult(q);\n\t\t\t\t\t}\n\t\t\t\t\tbox.innerHTML = \"\";\n\t\t\t\t\tbox.classList.remove(\"active\");\n\t\t\t\t}\n\t\t\t});\n\n\t\t\tinput.addEventListener(\"keyup\", function () {\n\t\t\t\tconst q = this.value.trim();\n\t\t\t\tif (q === \"\") {\n\t\t\t\t\tclearTimeout(autocompleteTimer);\n\t\t\t\t\tshowFixedSuggestionsIfEmpty();\n\t\t\t\t\treturn;\n\t\t\t\t}\n\n\t\t\t\t\/\/ Debounce API calls\n\t\t\t\tclearTimeout(autocompleteTimer);\n\t\t\t\tconst currentValue = q;\n\t\t\t\tautocompleteTimer = setTimeout(() => {\n\t\t\t\t\trunAutocomplete(currentValue);\n\t\t\t\t}, 150);\n\t\t\t});\n\t\t}\n\n\t\tattachSearchHandlers();\n\n\t\t\/\/ Close autocomplete when clicking outside\n\t\tdocument.addEventListener(\"click\", function (e) {\n\t\t\tconst input = document.querySelector(inputSelector);\n\t\t\tconst box   = document.querySelector(boxSelector);\n\n\t\t\tif (!box || !input) return;\n\n\t\t\tif (!box.contains(e.target) && e.target !== input) {\n\t\t\t\tbox.innerHTML = \"\";\n\t\t\t\tbox.classList.remove(\"active\");\n\t\t\t}\n\t\t});\n\t});\n<\/script>\n          \t<p class=\"newp\"> Das Portal bestatter.ch beantwortet Ihnen alle Fragen rund um die Themen Bestattung und Bestattungsvorsorge. <\/p>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n <div class=\"section img-text\">\n        <div class=\"container-xl\">\n          <div class=\"row row-cols-1 row-cols-lg-2 align-items-center img-left\">\n            <div class=\"col\"> <!-- Insert content from wp -->\n            \n                             <h1>\n                Pr\u00e9senter ses condol\u00e9ances              <\/h1>\n                             <p>\n               <p>Mit Kondolenz werden alle Formen der Beileidsbezeugungen und Anteilnahme am Tod einer Person bezeichnet. Mitgef\u00fchl haben ist ein Ausdruck von Empathie. Sich in die Lage des anderen versetzen, ist ein erster Schritt zu den richtigen Worten. Das ist anspruchsvoll. Denn jeder Mensch trauert auf seine Weise. Was dem einen Trost bedeutet, kann f\u00fcr den anderen belastend sein. Letztlich k\u00f6nnen wir nicht wissen, wie jemand empfindet.  <\/p>\n              <\/p>\n            <\/div>\n            <div class=\"col\">\n              <div class=\"get-child-height\">\n                     <img decoding=\"async\"    src=\"https:\/\/bestatter.ch\/wp-content\/uploads\/2022\/04\/07.png\" alt=\"Schweiz. Verband der Bestattungsdienste Un groupe de personnes marchant sur une plage.\" class=\"img-oversized\"\/>\n                 \n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n         <style type=\"text\/css\">\n       .h1{\n            color:  !important;\n            font-size: px !important;\n            }\n        \n        \n    <\/style>\n      <\/div>\n \n    <!-- [C]CTA 1 -->\n        <div class=\"section dot-bg-gradient\"> <!--- class dot-bg can be replaced with bg-brand-primary - dynamic -->\n          <div class=\"container-xl\">\n            <div class=\"row\">           \n              <div class=\"col-sm\">\n                <h3 class=\"subz\">Trouver la bonne entreprise de pompes fun\u00e8bres<\/h3>\n       \n                <p class=\"newz\">\n                 Das schweizerische Bestattungsportal.                <\/p>\n              <\/div>\n              <div class=\"col-sm offset-md-1 align-self-center\">\n                <a class=\"big-button\" href=\"#footer\">\n                  <div class=\"row\">\n                    <div class=\"col-auto\">\n                      <div class=\"icon\">\n                        <i class=\"fas fa-search\"><\/i> <!--- Not dynamic -->\n                      <\/div>\n                    <\/div>\n                    <div class=\"col offset-md-1 align-self-center\">\n                      <div class=\"text\">Trouver une entreprise de pompes fun\u00e8bres<\/div> <!--- dynamic content -->\n                    <\/div>\n                  <\/div>\n                <\/a>\n              <\/div>\n            <\/div>\n          <\/div>\n          <style type=\"text\/css\">\n            .subz{\n            color: #2f5d63 ;\n            font-size: px !important;\n            }\n\n           .newz{\n            color:  ;\n            \n            }\n            \n        \n          @media only screen and (max-width: 600px) {\n           \n            .subz{\n            font-size: px!important;\n            }\n             }\n           \n    <\/style>\n        <\/div>\n\n \n\t\t<div class=\"section faqs\">\n\t\t\t<h3 class=\"mb-5 text-center\"><\/h3>\n\t\t\t<div class=\"container-xl\">\n\t\t\t\t<div class=\"row\"><div class=\"col-md-6 odd\">\n\t\t\t<div class=\"collapse-container collapsed\">\n\t\t\t\t<div class=\"card\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n\t\t\t\t\t<div class=\"\" data-bs-toggle=\"collapse\" href=\"#collapseExample44371485901820\">\n\t\t\t\t\t\t<div class=\"faq-header\"> \n\t\t\t\t\t\t\t<h5 class=\"question\" itemprop=\"name\" style=\"color:#2F5D63;\">Comment pr\u00e9senter mes condol\u00e9ances ?<\/h5>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"collapse\" itemprop=\"description\" id=\"collapseExample44371485901820\">\n\t\t\t\t\t\t<p>\n<p>La poign\u00e9e de main:<br>\u00abMes sinc\u00e8res condol\u00e9ances\u00bb est une phrase vide, mais prononc\u00e9e avec s\u00e9rieux et sympathie, elle peut dire tout ce qui est n\u00e9cessaire. Ceux qui sont plus proches des personnes en deuil peuvent ajouter quelques mots agr\u00e9ables sur la personne d\u00e9c\u00e9d\u00e9e. \u00abRedresse la t\u00eate, la vie continue\u00bb. De tels dictons ne reconnaissent pas la consternation des personnes en deuil et, bien que bien intentionn\u00e9s, semblent plut\u00f4t incompr\u00e9hensibles.<\/p>\n\n\n\n<p>La carte:<br>Si la distance personnelle avec la famille endeuill\u00e9e est un peu plus grande, les condol\u00e9ances peuvent \u00eatre exprim\u00e9es avec une carte manuscrite ou avec quelques lignes via Internet. Tout l\u2019art consiste \u00e0 formuler une d\u00e9claration honn\u00eate et cr\u00e9dible en quelques mots.<\/p>\n\n\n\n<p>La lettre:<br>Une lettre peut \u00eatre utilis\u00e9e pour garder une distance pr\u00e9venante et en m\u00eame temps transmettre beaucoup de compassion. L&rsquo;introduction fait r\u00e9f\u00e9rence au d\u00e9c\u00e8s, alors que l\u2019aspect personnel est au centre. Ici, il est important de faire une pause et de r\u00e9aliser ce que la personne d\u00e9c\u00e9d\u00e9e signifiait pour soi. Qu&rsquo;est-ce qui nous a impressionn\u00e9s chez elle, qu&rsquo;est-ce qui nous a plu ? Lui devons-nous quelque chose? Y a-t-il des \u00e9v\u00e9nements qui \u00e9taient caract\u00e9ristiques ? \u00c0&nbsp;partir des r\u00e9ponses, nous d\u00e9veloppons soigneusement un portrait en quelques phrases, ce qui donne \u00e0 la personne en deuil le sentiment que nous souffrons nous aussi d&rsquo;une perte et sympathise. Pour conclure: nous ne pouvons pas \u00e9liminer la souffrance, m\u00eame si nous le souhaitons.<br>Important:<br>pr\u00e9nom, nom, adresse, NPA, lieu<\/p>\n<\/p>\n\t\t\t\t\t\t<div class=\"spacer\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div><div class=\"col-md-6 even\">\n\t\t\t<div class=\"collapse-container collapsed\">\n\t\t\t\t<div class=\"card\" itemscope itemtype=\"https:\/\/schema.org\/Question\">\n\t\t\t\t\t<div class=\"\" data-bs-toggle=\"collapse\" href=\"#collapseExample44201980583566\">\n\t\t\t\t\t\t<div class=\"faq-header\"> \n\t\t\t\t\t\t\t<h5 class=\"question\" itemprop=\"name\" style=\"color:#2F5D63;\">Comment formuler des condol\u00e9ances ?<\/h5>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"collapse\" itemprop=\"description\" id=\"collapseExample44201980583566\">\n\t\t\t\t\t\t<p>\n<p>Le contenu d&rsquo;une lettre de condol\u00e9ances est g\u00e9n\u00e9ralement structur\u00e9 de la mani\u00e8re suivante :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Titre de civilit\u00e9<\/li>\n\n\n\n<li>Mot d&rsquo;introduction (&#8230;que l&rsquo;on a appris le d\u00e9c\u00e8s de la personne et que l&rsquo;on est profond\u00e9ment boulevers\u00e9)<\/li>\n\n\n\n<li>Condol\u00e9ances (expression de la sympathie au sens strict)<\/li>\n\n\n\n<li>Lien personnel avec la situation et la personne d\u00e9c\u00e9d\u00e9e (&#8230;comment on a v\u00e9cu la personne et quel lien on a avec elle)<\/li>\n\n\n\n<li>Offrir son soutien (&#8230;uniquement un soutien sinc\u00e8re !)<\/li>\n\n\n\n<li>Transmettre de la confiance (&#8230;.apr\u00e8s la p\u00e9riode de deuil, le souvenir reste)<\/li>\n\n\n\n<li>Formule de salutations<\/li>\n\n\n\n<li>Enfin, une citation ou un proverbe appropri\u00e9, s&rsquo;il n&rsquo;y en a pas d\u00e9j\u00e0 un imprim\u00e9 sur la carte de condol\u00e9ances.<\/li>\n<\/ul>\n\n\n\n<p>En principe, vous n&rsquo;\u00eates pas oblig\u00e9 de suivre la structure d\u00e9crite ci-dessus. Cependant, la plupart des lettres de condol\u00e9ances et des messages de sympathie sont construits selon la liste ci-dessus. Selon la connaissance que l&rsquo;on avait de la personne d\u00e9c\u00e9d\u00e9e, la r\u00e9f\u00e9rence personnelle peut \u00eatre un peu plus longue ou un peu plus courte.<\/p>\n\n\n\n<p>Dans de nombreux cas, il arrive que l&rsquo;on ne connaisse pas du tout la personne d\u00e9c\u00e9d\u00e9e. Ensuite, on pr\u00e9sente ses condol\u00e9ances parce qu&rsquo;on conna\u00eet personnellement les survivants (p. ex. coll\u00e8gues de travail, amis, connaissances). Dans un tel cas, il ne faut surtout pas faire semblant et pr\u00e9tendre que l&rsquo;on connaissait la personne d\u00e9c\u00e9d\u00e9e. Cela se remarque imm\u00e9diatement et peut-\u00eatre embarrassant.<\/p>\n<\/p>\n\t\t\t\t\t\t<div class=\"spacer\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Comment trouver les mots justes quand je veux pr\u00e9senter mes condol\u00e9ances \u00e0 quelqu&rsquo;un ?<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ep_latitude":0,"ep_longitude":0,"ep_address":"","ep_exclude_from_search":false,"_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":""},"class_list":["post-4132","page","type-page","status-publish","hentry"],"acf":{"font":"","background_shape":"type3"},"_links":{"self":[{"href":"https:\/\/bestatter.ch\/fr\/wp-json\/wp\/v2\/pages\/4132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bestatter.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bestatter.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bestatter.ch\/fr\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/bestatter.ch\/fr\/wp-json\/wp\/v2\/comments?post=4132"}],"version-history":[{"count":0,"href":"https:\/\/bestatter.ch\/fr\/wp-json\/wp\/v2\/pages\/4132\/revisions"}],"wp:attachment":[{"href":"https:\/\/bestatter.ch\/fr\/wp-json\/wp\/v2\/media?parent=4132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}